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Thursday, September 7, 2017

Hurricane Irma Update

As many of you know, CrossLink has offices located in Orlando, Florida.  As a staff, our prayers are with all those in the path of Hurricane Irma including our employees, customers, and their families.  The safety of our staff in the Orlando office is a priority for CrossLink and as a result we have proactively closed our Florida offices beginning today so that staff may make necessary preparations and travel plans.  The Orlando office will remain closed until it is safe for our CrossLink Team Members to return. 



West Coast Office Open
CrossLink is unique in our industry as we have fully staffed support centers located on both the East and West Coast.  What this means is that CrossLink is always available and, despite the challenges Hurricane Irma presents for Florida, our California Customer Care, Sales, Technical Support, and overall operations will be 100% available during our normal East and West Coast hours.  While you may not be able to reach a specific individual out of our Florida office over the next few days, we would like to assure you that you can reach CrossLink Team Members prepared to assist you with your support, sales, and overall ERO needs while they are unavailable.  Please see below for ways to reach your CrossLink Staff at all times.

CrossLink Sales:  sales@CrossLinkTax.com

CrossLink Technical Support: support@petzent.com
Bank Enrollment: customerservice@petzent.com
All Departments:  800.345.4337

We are also available via our social media pages at:


Facebook:  www.Facebook.com/CrossLinkTax

Twitter:  www.twitter.com/CrossLinkTax
Blog: www.CrossLinkTax.blogspot.com


Thank you,

Your CrossLink Team

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